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Terms & Conditions

Last updated: February 2026

Please read these Terms and Conditions carefully before using Soulplates. By accessing or using our app or website, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, joining the waitlist, or otherwise using Soulplates, you confirm that you are at least 13 years of age and agree to these Terms and Conditions and our Privacy Policy.

2. Description of Service

Soulplates is a nutrition and wellness application that helps users track meals, mood, sleep, and other health data to surface personalised insights about the gut-brain connection. Features and functionality may change over time as we continue to develop the product.

3. User Accounts

To use certain features of Soulplates, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activity that occurs under your account.
  • Providing accurate and up-to-date information.

You must notify us immediately of any unauthorised use of your account.

4. User Content

You retain ownership of the data you log in Soulplates. By using our services, you grant us a limited, non-exclusive licence to use your data solely for the purpose of providing and improving the service, as described in our Privacy Policy.

5. Acceptable Use

You agree not to:

  • Use Soulplates for any unlawful purpose.
  • Attempt to gain unauthorised access to our systems.
  • Reverse-engineer, copy, or create derivative works based on our software.
  • Share your account with others or create multiple accounts.
  • Upload content that is harmful, misleading, or violates third-party rights.

6. Health Disclaimer

Soulplates is not a medical device and does not provide medical advice. The insights generated by the app are for informational and educational purposes only. Always consult a qualified healthcare professional before making changes to your diet, exercise, or treatment plans.

7. Intellectual Property

All content, trademarks, and software comprising the Soulplates service are owned by or licensed to us. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Soulplates shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use our services.

9. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any part of our service at any time with or without notice. We will not be liable to you or any third party for any such changes.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

11. Governing Law

These terms shall be governed by and construed in accordance with applicable law. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts.

12. Contact Us

If you have questions about these Terms and Conditions, please contact us at hello@soulplates.app.

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