Privacy Policy

At Soulplates, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and website.

1. Information We Collect

We may collect the following types of information:

• Personal information you provide directly, such as your name and email address when joining our waitlist.
• Health and wellness data you choose to log within the app, including meals, mood ratings, sleep quality, and energy levels.
• Usage data, such as how you interact with our app, features you use, and pages you visit.
• Device information, including your device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Soulplates app and services.
• Personalise your experience and surface insights unique to you.
• Send you updates, early access notifications, and product news (with your consent).
• Analyse usage trends and diagnose technical issues.
• Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our platform, subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of our users.

4. Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. You may request deletion of your account and associated data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of marketing communications.
• Lodge a complaint with a data protection authority.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@soulplates.app.